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About Our Services

Who is Dutch?

Dutch is the leading online veterinary pet telehealth service created with board-certified veterinary specialists. We use a science-backed approach to provide pets relief for their everyday physical and behavioral health issues. Dutch connects you wi

Who is Dutch for?

Dutch is for dog and cat parents wanting a faster, easier, and more affordable way to handle common pet issues. By giving you access to licensed vets over video chat, we eliminate unnecessary vet visits as well as the stress related to getting your p

What is a visit with Dutch like?

When booking a video call with a vet, you'll be asked a few questions about your pet’s health issue. Depending on the issue, you may also be asked to fill out a longer questionnaire about their symptoms and share photographs of them so our veterinari

What is veterinary telemedicine?

Veterinary telemedicine involves sharing medical information about your pet with a veterinarian in a different location via electronic communications in order to have them evaluate, diagnose, consult, and provide treatment for the pet. This can be do

What are the benefits of veterinary telemedicine?

Veterinary telemedicine can make it faster, easier, and more affordable for many people to access veterinary care — and it’s often available outside of standard vet office hours. This can be especially helpful for people with pets who get extremely s

What are the risks of veterinary telemedicine?

The potential risks associated with the use of veterinary telemedicine can include delays in veterinary medical evaluation and treatment due to equipment failures or information transmission problems (such as poor image resolution); breach of privacy

Can I use Dutch for a pet health emergency?

No. Dutch is intended for non-emergency use only. If your pet is in an urgent or life-threatening condition, we recommend you seek in-person emergency veterinary care immediately.

Do I need a pet prescription to see a Dutch-affiliated veterinarian?

No. One of our vets will perform an evaluation on your pet and write a prescription for them if your state allows online prescribing and the vet deems it safe and appropriate.

Is veterinary telemedicine legal?

Most states require what’s known as a veterinary-client-patient relationship (VCPR) to be established in order for a veterinarian to diagnose and prescribe medications for them. A VCPR basically means that the vet knows an animal well enough to treat

Does Dutch accept pet insurance?

Not at this time. As a Dutch member, you get unlimited virtual care for as little as $11/month, which is far less than a single in-office appointment. Because our services are offered at such a low price, we believe you’ll find treatment affordable w

What conditions does Dutch offer treatment for?

Our licensed vets can virtually treat a wide array of issues, including anxiety, allergies, ear issues, urinary tract infections (UTIs), flea & tick, upset stomach, behavioral issues, and more. After your video call with the vet, they’ll send you a c

Can you send electronic health records to my vet?

Yes, our Dutch-affiliated veterinarians can transfer records electronically as long as we have your vet’s information.