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Can I be refunded if a vet cannot treat my pet?Updated 8 months ago

Our vets are paid for their time and expertise, similar to medical professionals in human medicine. Just as you’d pay for a doctor’s appointment even if you get referred to another doctor for care, you pay for our vets’ time regardless if your pet can be treated directly through Dutch. If you’re on an annual membership plan, please contact us to discuss your situation.

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