If you’ve moved within the same state:
Simply update your address following the steps below and we’ll ship future orders to that address.
- Log in at dutch.com/account.
- Tap “Profile” on the left side of the page.
- Click the pencil icon next to Address & Phone.
- Update your address and hit “Save.”
If you move to a new state that allows virtual prescribing:
Send an email to care@dutch.com to update your address. You’ll need to have a consultation with one of our vets licensed in that state to continue receiving prescriptions.
If you move to a new state that doesn’t allow virtual prescribing:
Send an email to care@dutch.com to update your address. We’ll have to pause any prescription orders until that state allows prescriptions via telemedicine.