The health and safety of your pet is our top priority. Our vets are able to treat 90% of issues that pets see us for virtually, but some issues may require in-person care. If one of our vets believes an in-person visit is best for your pet, they’ll refer you to a local veterinarian.
As partners in your pet’s health, our vets are happy to provide second opinions and follow-up care after in-person vet visits.
If your pet is experiencing any of the following, we recommend you go directly to the ER:
- Loss of consciousness or unresponsiveness
- Seizures (one or multiple, even if short)
- Collapse, extreme weakness, or inability to stand
- Uncontrolled bleeding (from any wound, nose, mouth, etc.)
- Severe trauma (being hit by a car, deep wounds, broken bones)
- Bloating or a distended abdomen, especially if accompanied by retching/vomiting that produces little or no material
- Persistent vomiting, diarrhea, or refusal to eat (especially if lasting more than 24 hours)
- Straining or inability to urinate, particularly in male cats
- Shallow, labored, or very rapid breathing (often with pale or blue-tinged gums)
- Signs of extreme pain (prolonged whining, guarding an area of the body, rapid heartbeat, panting)